Last Updated: Nov 8, 2024

The Hot Box CA ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, thehotbox.ca (the “site”). By accessing or using our site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information in the following ways:

• Personal Information: When you contact us, book a rental, sign up for marketing emails, or otherwise interact with our site, we may collect personal information, including but not limited to your name, email address, phone number, and payment details.
• Automatically Collected Information: We may also collect certain information automatically when you visit our site, including your IP address, browser type, operating system, and usage data through cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for purposes including:

• To process your reservations and communicate with you about your bookings
• To personalize and improve your experience on our site
• To send you promotional information or updates if you have opted in to receive these communications
• To analyze site usage and optimize our services
• To comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our site, processing payments, and providing customer support, under obligations of confidentiality.
• Legal Requirements: If required by law, or if necessary to protect our rights, property, or safety, we may disclose your information to law enforcement or regulatory authorities.

4. Cookies and Tracking Technologies

Our site uses cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences through your browser settings. However, disabling cookies may impact the functionality of the site.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. If you wish to exercise any of these rights, please contact us using the information provided below.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access or disclosure. However, no website or internet transmission is completely secure, so we cannot guarantee the absolute security of your information.

7. Data Retention

We will retain your personal information only as long as necessary for the purposes set out in this Privacy Policy or as required by law.

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites, and we encourage you to read their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top. We encourage you to review this page periodically to stay informed about our privacy practices.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

The Hot Box CA
[email protected]
(604) 373-2481